Contact us
We’re here to help
You can give our support team a call, Monday – Friday, 9am – 6 pm ET or for TTY dial 711.
If you have speech or hearing disabilities, dial 711 to access Telecommunications Relay Service (TRS) from a telephone or TTY.
Customer support
Savers can conveniently reach out to our support team any time online.
Employer assistance
1-833-608-8811
Saver assistance
1-833-608-8840
Email us
Send us mail
MERIT
PO Box 534495
Pittsburgh, PA 15253-4495
Overnight mail
MERIT, Attention: 534495
500 Ross Street, 154-0520
Pittsburgh, PA 15262
Have questions?
We have answers in our FAQs.
Find answers to common questions for both savers and employers online.