Contact us

We’re here to help

You can give our support team a call, Monday – Friday, 9am – 6 pm ET or for TTY dial 711.

If you have speech or hearing disabilities, dial 711 to access Telecommunications Relay Service (TRS) from a telephone or TTY.

Customer support

Savers can conveniently reach out to our support team any time online.

Employer assistance

1-833-608-8811

Saver assistance

1-833-608-8840

Send us mail

MERIT
PO Box 534495
Pittsburgh, PA 15253-4495

Overnight mail

MERIT, Attention: 534495
500 Ross Street, 154-0520
Pittsburgh, PA  15262

Have questions?

We have answers in our FAQs.

Find answers to common questions for both savers and employers online.

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